Privacy Policy
Ocean Cleaning Solutions LLC
3950 Campus Ridge Rd Ste D - Matthews, NC 28105
Website: oceancleaningsolutions.com
Email: [email protected]
Phone: +1 (980) 252-8127
Information Collection
Ocean Cleaning Solutions LLC collects the following personal information from customers:
● Full name
● Residential address
● Phone number
● Email address
● Payment information (processed securely via Square)
● Specific details about your home or establishment (number of rooms, type of requested service, etc.)
This information is collected through online forms, SMS, phone calls, and emails.
Use of Information
● Collected information is exclusively used for:
● Scheduling and confirming appointments
● Secure payment processing
● Sending reminders and service-related communications
● Internal marketing and promotional purposes
Third-Party Services
We utilize third-party services for processing and storing the data provided:
● Payment processor: Square
● CRM and automation platform: GoHighLevel
SMS Communication
With your explicit consent (obtained through an online form with a specific opt-in checkbox), we send SMS messages for appointment confirmations, reminders, promotions, and other relevant communications.
To stop receiving text messages, reply "STOP" at any time.
Mobile Data Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted. All other categories of usage explicitly exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.